AUTOSHIP Program Frequently Asked Questions
 

Q. What is the AUTOSHIP Program?
Sign up for the AUTOSHIP Program and we'll ship the latest Releases to you every quarter, as soon as they are available. NO NEED TO REORDER!
BTS now offers automatic shipment on all Program Releases (includes CD, Choreography Notes and Training DVD)! Instead of having to find a large sum of cash or trying to remember to order new Program Releases every 3 months, you can join the AUTOSHIP Program and have new Releases shipped to you automatically while saving dollars!
 The AUTOSHIP Program saves you a bundle on each Program Release. Quarterly Releases via the AUTOSHIP Program cost $43.50 each (plus p/h), which is a nice saving compared to the regular price of $50.50 (plus p/h).

Q. How do I enroll?
There are two ways to enroll for the AUTOSHIP Program. You can either enroll online through the BTS  AUTOSHIP page, or call our BTS head office in Canberra on (02) 6281 7520.
Q. Who is eligible for the AUTOSHIP Program?
In order to be eligible for the AUTOSHIP Program, you must be a trained BTS Instructor who is teaching at a licensed facility. You must be trained in the Program that you are ordering. For example, In order to receive Group Power Releases, you must be a trained Group Power Instructor and teaching at a licensed facility.

Q. When will it start?
AUTOSHIP Release months are March, June, September and December. Depending on when you join the AUTOSHIP program, you may be required to complete a few payment installments to coincide with BTS billing and dispatch dates.
New Releases will be delivered immediately once received from BTS USA.

Q. Do I have to order each Release once I'm enrolled in the AUTOSHIP Program?
Once you've enrolled in the AUTOSHIP Program, you will automatically receive new releases as soon as they are available. There is no need to reorder!

Q. How much is the AUTOSHIP discount?
AUTOSHIP subscribers receive the discount on new Program Releases and previous Program Releases for the BTS Program you receive via AUTOSHIP. Savings on Program Releases is based on the $50.50 regular price (AUTOSHIP price = $43.50).

Q. Will I get discounts on older Program Releases?
Yes. AUTOSHIP subscribers receive a discount on previous Releases of the BTS Program that they receive via AUTOSHIP. For example, if you are a Group Power and Group Ride Instructor who is only signed up for Group Power AUTOSHIP, your discount applies to Group Power Releases only.

Q. Can I get releases of other programs even if I'm not trained?
No. In order to enroll in AUTOSHIP for a particular BTS Program, you must be a trained BTS Instructor for that Program.

Q. How will I get my receipt so I can be reimbursed by my facility?
You will get a receipt every quarter when your AUTOSHIP package is shipped. Please retain this receipt for your records. You can also contact our admin through info@bodytrainingsolutions.com.au or (02) 6281 7520, and we will email a receipt to you.

Q. What if I don't want every Release?
AUTOSHIP Program subscribers receive every new Program Release. It is your responsibility to launch every new Release to your facility's members and guests. Your facility has committed to the BTS system that ensures each Program is “new” four times a year.
As a BTS Instructor, you are strongly encouraged to thoroughly review every new Program Release. New Releases include general and Program-specific educational resources that continually up-skill instructors and maintain the quality and safety of Group Fitness in your facility.

Q. What if I move or change my credit card?
With every program kit dispatched we include an ‘AUTOSHIP Amendment Form’. Simply indicate change of mailing/contact details, bank details or your intentions to cancel your AUTOSHIP subscription.
To prevent declined billing with incorrect details please notify us as soon as possible by contacting the Head Office on (02) 6281 7520 or email info@bodytrainingsolutions.com.au

Q. How do I cancel my subscription to the AUTOSHIP Program?
Cancellations can be done by completing the ‘AUTOSHIP Amendment Form’ (sent with every program kit sent by AUTOSHIP) or by calling Head Office on (02) 6281 7520. Cancellations must be received within 14 days of receiving the amendment form. Alternatively, contact the Head Office on (02) 6281 7520 or email info@bodytrainingsolutions.com.au.